C6WH26 - This Clicker Set may be corrupted

Applies To

  • Clicker 6

Symptoms

When opening a Clicker Set, you receive this error message:

Loading error:

The Clicker Set <location of the file> may be corrupted

Resolution

There are two ways that a Clicker Set file may become corrupted:

  • Clicker Set files that contain large (numbers of) photos, sounds or videos take longer to save. If Clicker 6 is closed before the Clicker Set has been completely saved, the file will be unusable.

  • If a Clicker Set file is emailed, or submitted to a file sharing system, its may become damaged in the process. This is unusual, but can happen in some circumstances.