C6WH24 - Internal exception occurred

Applies To

  • Clicker 6 for Windows

Symptoms

When launching Clicker 6, the following error message is displayed:

Internal exception occurred

Resolution

To solve the issue, reboot the computer.

One reboot should be enough, but sometimes it is necessary to reboot multiple times.

Once the error message stops appearing, it is unlikely to appear again.

Information

We are aware that a small number of customers sometimes receive this error message when launching Clicker 6.

Unfortunately, as the error occurs randomly and cannot be reproduced on demand, it is difficult to determine what causes it.