C6WH13 - I have lost my serial number

Applies To

  • Clicker 6

Symptoms

I have lost my Clicker 6 serial number.

Resolution

Your Clicker 6 serial number is printed on the back of the DVD holder that came in your Clicker 6 box.

If you have lost your serial number, you have three options:

Retrieve it from a computer with Clicker 6 installed

  1. Launch Clicker 6.
  2. Open the Help menu and select About Clicker 6.
  3. Note the partial serial number that is displayed.
  4. Contact Support to retrieve the full serial number.

Ask Support to retrieve it from the registration database

If you have registered your copy of Clicker 6, the Support team can retrieve your serial number from the registration database.

Purchase the software again

If you do not have Clicker 6 installed, and you have not registered your copy, it is not possible to retrieve your serial number. Therefore, to continue using Clicker, you will need to purchase the latest version of Clicker, as Clicker 6 is a discontinued product..

Information

We recommend that all customers register their copy of Clicker 6, so their serial number can be retrieved in future.