C6WH12 - You do not have enough licenses to activate this software

Applies To

  • Clicker 6

Symptoms

When activating Clicker 6, you receive this error message:

You do not have enough licenses to activate this software

Resolution

This is occurring because all the licenses on your Clicker 6 serial number have been activated on other computers.

To transfer an activated license from one computer to another:

  1. Uninstall Clicker 6 from the current computer.

  2. Contact us with your registered Clicker 6 serial number.

  3. After we have transferred the license, install and activate Clicker 6 on the next computer.

Information

Clicker 6 is licensed per computer. To implement this, each installation of Clicker 6 must be activated before it can be used.

Activating Clicker 6 allocates a license to a computer. When all your licenses have been activated, you can not activate Clicker 6 on any more computers.

At this point, if you wish to install Clicker 6 to more computers, you will need to transfer licenses from computers that currently have Clicker 6 installed by following the above procedure.

Example scenario:

You have a 10 Computer License and have activated Clicker 6 on 10 computers. You cannot activate Clicker 6 on an 11th computer.

Eventually, new computers are purchased. To use Clicker 6 on 10 of them, you would need to uninstall Clicker 6 from the 10 current computers, and then contact Support to transfer the licenses. You could then install Clicker 6 on 10 of the new computers.